Textul licitației

the future, this CfT focuses on the organization into six key service areas: • service management to maintain a structured approach to service delivery, • service desk for a single point of contact for user support, • platform operations to manage all infrastructure and platforms, servers, appliances, and user compute, including software, • release engineering to deploy, release and support the business applications and middleware based on site reliability engineering principles, • innovation and automation hub to automate and industrialize operation activities to improve the efficiency of the service provisioning, and • data analysis and reporting to support the data analytics and reporting services to drive informed decision-making processes within the EUIPO.Identificatorul procedurii: 0a8a9c03-a2ce-454d-8322-b1578a79d9e1Identificator intern: EUIPO/2024/OP/0027Tip de procedură: Deschisă2.1.1. ScopNatura contractului: ServiciiClasificarea principală (cpv): 72000000 Servicii IT: consultanţă, dezvoltare de software, internet şi asistenţă2.1.3. ValoareValoarea estimată fără TVA: 70 000 000,00 EUR2.1.4. Informații generaleInformații suplimentare: In ca