Norvegia: Qualification: System for Service Management for Helse Midt-Norge ́s technology company
Data licitatiei 07.10.2024
au mai rămas 18 zile
3
3
| Valoare estimata : 100,000,000
|
Tip anunt:
UE
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ID: 8736767
|
Data publicarii :
16.09.2024
|
Tara/Judet:
NO |
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Descriere scurta:
Norvegia: Qualification: System for Service Management for Helse Midt-Norge ́s technology company
Coduri CPV:
48100000-9 - Pachete software pentru industrie
48151000-1 - Sisteme de control informatic
48400000-2 - Pachete software pentru tranzacţii comerciale şi personale
48460000-0 - Pachete software analitice, ştiinţifice, matematice sau previzionale
72000000-5 - Servicii IT: consultanţă, dezvoltare de software, internet şi asistenţă
72200000-7 - Servicii de programare şi de consultanţă software
72230000-6 - Servicii de dezvoltare de software personalizat
72260000-5 - Servicii de software
72600000-6 - Servicii de asistenţă şi de consultanţă informatică
|
Textul licitației
include functionality for Hemit's case handling of cases from the users, internal operational and management processes, and a tool for keeping an overview of equipment, software and services. The solution shall assist improved customer service for Hemit's customers through: More user-friendly solutions for end-users and executive officers Improved overview of equipment, software and servicesRakers for cases, improved orchestration and automation by using artificial intelligence Improved case flow between the Customer and suppliers/collaboration partners The solution ́s flexibility in adapting to new and changed needs in the procured systems must provide the possibility for Hemit. after training included in the tenderer ́s deliveries, with their own employees can operate continual improvement and expand the platform's use to new areas, including with functionality for Low-Code/No-Code.Identificatorul procedurii: 61abb9f3-3d90-4205-807a-260b2f0d29b5Identificator intern: 2024/954Tip de procedură: Dialog competitivPrincipalele caracteristici ale procedurii: .2.1.1. ScopNatura contractului: ServiciiClasificarea principală (cpv): 72000000 Servicii IT: consultanţă, dezvoltare de software, internet şi asistenţăClasificare