Textul licitației

party framework agreement with a suitably qualified tenderer for the support and enhancement of their Enterprise Telephony and Contact Centre infrastructure. The tenderer must be capable of supporting the existing infrastructure, facilitate the expansion of the present contact centre functionality, and also have proven capability to support Pobal with possible future enhancements such as AI technology. Pobal invite responses from suitably qualified tenderers to be appointed as their Enterprise Telephony and Contact Centre framework partner as per the specific requirements outlined below. (All Tender responses to be submitted in a zip file)Identificatorul procedurii: d76ac5f2-2e59-42cc-9159-6069df5c1759Tip de procedură: DeschisăProcedura este accelerată: nu2.1.1. ScopNatura contractului: ServiciiClasificarea principală (cpv): 72212000 Servicii de programare de software de aplicaţieClasificare suplimentară (cpv): 72416000 Furnizori de servicii de aplicaţii, 72421000 Servicii de dezvoltare de aplicaţii client internet sau intranet, 72000000 Servicii IT: consultanţă, dezvoltare de s