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ould be a ready-made product and already in similar production use. Yle seeks to improve customer satisfaction and experience by providing personalised services in a privacy friendly manner. Customer analytics is a key technology in understanding customer insights and needs. Please see the RFP documents for more information and detailed description of the procurement.Identificatorul procedurii: ca8e4533-4be9-449a-9edc-136f9dd84a8bIdentificator intern: YLE20240035Tip de procedură: DeschisăProcedura este accelerată: nuPrincipalele caracteristici ale procedurii: REGULATIONS AND PRINCIPLES TO BE FOLLOWED The procurement procedure will take place in compliance with the Finnish Act on Public Procurement and Concession Contracts 1397/2016 (“Procurement Act”) which derives from the European Community directives on public procurement (“Procurement Directives”). The procurement is also under the terms of the World Trade Organization's (WTO) Agreement on Government Procurement ("GPA") signed by the non-EU tenderer's country of establishment. The same procurement terms and conditions as those from Finland and other European Union member states shall apply to the tenderer’ from states that have signed the GPA. If the tenderer's country of establishment does not hav